At Global Contact Centre.

We deliver customized, flexible support that makes your customers happy and saves you money. Our UK based dialler helps you integrate your system effortlessly and provides you with Omni channel services.

Create or Hire a Sales, Marketing and/or Customer Service agent for your business 24/7 365 days…

Our Introductory offer is £250/month for our Maximum Omni-channel Package and/or only £5 per hour for professional  hired staff!
Choose an agent of your liking from hundreds of professionals globally.

Leave the training to us, just tell us your product or service and we will do the rest.

Please feel free to try our video Individual Needs Analysis

to send your video from your mobile or desktop, please click the link above and download the FREE Spark Hire App from IOS or Android Store.

Our video interview hiring platform

Our omni-channel service dialer system.

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CUSTOMER SUPPORT — WE'VE GOT YOU COVERED.

Omnichannel support

Phone, email, text, live chat, social, in-app, and in-game

Help-desk expertise

Fluent in many systems; implementation and training available

Knowledge bases

Creating and updating KBs, FAQs, and articles

Customized solutions

Work plan designed specifically for your brand’s needs

THE GLOBAL DIFFERENCE.

Through deep domain expertise, innovative technologies and collaboration with the best and brightest people, our objective is to influence these sectors to drive positive change around the world.

The company’s four main divisions are Business Process Outsourcing, Educational Training & Consultancy, Youth Recruitment and Community Outreach. These are facilitated throughthree websites, www.globalcontactcentre.co.uk

www.globaleducationonline.co.uk

www.jobs4youth.co.uk , all of which offer excellence that specialise in innovations and solutions.

Fans For Hire

Our seasoned staff compete to work on brands they love

Unique Flexibility

The exact services you need at the times you need them

Superior Quality

Expert agents, unequalled agility, powerful audience engagement: It’s the best of outsourcing

Ongoing Savings

A custom-made solution that saves you money

GET EXACTLY WHAT YOU NEED.

We’re not your cookie-cutter call center

Multilingual

30+ languages and dialects

Onshore, Nearshore or Offshore

Staff in 20+ countries

24/7/365

Real-time engagement — nights, weekends, holidays

Seamless Integration

Using in-place solutions or help deploying new tools

Our services.

Back-office Outsourcing Services

Looking at it in another perspective, back-office is the production team while the actors are the support at the front. The former does the make-up, stage setup, scripts, and lighting all contributing to the performance of the latter—hoping for the grand applause in the end.

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Email Support Service

Getting to answer customer enquiries and interests is paramount to exceptional customer service. With email being one of the most convenient support channels you need a reliable partner that not only save cost but also delivers results. Outsourcing email support service gives you more time to do core business responsibilities and is becoming more practical.

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Live Chat Support Services

We have a knack of bringing our clients only the best agents in handling our live chat customer services. This is made possible by implementing the most efficient training designs custom-made by our trainers. We make it a priority to provide you Live Chat professionals that are human and are able to build personal connections with your potential customers resulting to sales.

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Customer Service Support

As brands, we all want to carve out meaningful interactions with our customers. Producing that kind of interaction leads to numerous benefits such as brand awareness, increase in sales, and a boost in satisfaction rates.

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Lead Generation Services

Lead generation was, is, and will always be a paramount feature to a company’s success and survival in the business world. Any type of corporation, SME or large enterprise, needs lead generators to act as a bridge that connects them to the right and ideal target market. As a matter of fact, this practice is the most essential content marketing goal for 85% of B2B marketers.

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Online Research and Data Mining Services

For online research, outsourced web researchers mines data from the internet that can contribute to the overall formation of an effective business strategy. Outsourcing an online research team saves you big in cost while getting quality researches and benefits. Here are some of the benefits you are likely to experience if you outsource online research services

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