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What exactly makes a decision ethical? This Business Ethics for the Office workshop will not provide you with an easy way to solve every ethical decision you will ever have to make. It will, however, help you define your ethical framework to make solving those ethical dilemmas easier. It will also provide tools and techniques to use to avoid becoming involved in an ethical quandary.

In this two-day Business Ethics for the Office training course, you will help participants to understand what exactly an ethical dilemma is, the difference between ethics and morals, the value of being ethical, how to use tools to make better decisions, and how to deal with common ethical dilemmas.

Ethical operations build trust, and trust builds business. A one-time course purchase allows learners/trainers access to easily customizable training materials, a full suite of tools, and industry-tested content. Purchase courseware now and start helping trainees’ with ethical decisions for the office.

Course outline-

How to Use This Guide

Session One: Course Overview

Session Two: What are Ethics?

Defining Ethics and Morals

Values Identification

Bringing It All Together

Session Three: Taking Your Moral Temperature, Part One

Session Four: Why Bother with Ethics?

Session Five: Kohlberg’s Six Stages

The Six Stages and Three Levels

Identifying Stages

Session Six: Some Objective Ways of Looking at the World

An Introduction to Philosophy

Applying Philosophical Approaches

Session Seven: What Does Ethical Mean?

Merck Pharmaceuticals

Decision Analysis

Session Eight: Avoiding Ethical Dilemmas

Some Easy Strategies

Case Studies

Session Nine: Pitfalls and Excuses

Session Ten: Developing an Office Code of Ethics

Are You Ready?

Sample Codes of Ethics

Your Code of Ethics

Session Eleven: 22 Keys to an Ethical Office

The 22 Keys

Pre-Assignment Review

Session Twelve: Basic Decision Making Tools

The Three-Phase Model

Phase One

Phase Two

Phase Three

The Problem Solving Toolkit

Session Thirteen: Ethical Decision Making Tools

Three Types of Tools

Case Study

Session Fourteen: Dilemmas with Company Policy

Session Fifteen: Dilemmas with Co-Workers

Potential Dilemmas

Case Studies

Session Sixteen: Dilemmas with Clients

Potential Dilemmas

Making Connections

Session Seventeen: Dilemmas and Supervisors

Dilemmas with Your Supervisor

Dilemmas as a Supervisor

Session Eighteen: What to Do When You Make a Mistake

Session Nineteen: Taking Your Moral Temperature, Part Two

Recommended Reading List

Post-Course Assessment

Pre- and Post-Assessment Answer Keys

Personal Action Plan

Learner/Instructor Guide

Our Learner/Instructor Guides are the core of each training course. They lay out the training in simple, easy-to-follow instructions. You can also customize the Learner/Instructor Guides in order to personalize your training.

Student Manual

Each Instructor Guide – for each course – is paired with a Student Manual that you can present to your participants. This customizable Student Manual gives each participant the student version of the course you will be learning/teaching.

Exercise Workbook

Whether or not you choose to introduce exercises into your learning/training is up to you as the learner/facilitator. In case you want to do this we offer you an Exercise Workbook (also customizable) that is specific to the course you are offering.

Sample Files

Each course title comes with a Lab Workbook loaded with activities and exercises to practice and reinforce the learners’ understanding of the course objectives. Pre-made Sample Exercise Files are provided for use with the Lab Workbook so that you, as the learner/trainer, do not have to prepare activity working files.

Powerpoint Deck

The course is designed to give you everything you need for use in the classroom or workshop. This includes the PowerPoint versions of all the courses, prepared for you in advanced.


Quick Reference Guide

Quick Reference Guides are a favourite tool for learners/trainers to provide to their learners. Each Quest Reference Guide summarizes the most important elements in each course title down to two pages.