Human Resources Training – HR for the Non-HR Manager Course
This package is designed for teaching the essential Human Resources tasks and scope of responsibilities for people who are new to a management role.
All our training materials are fully customizable. Learners/Trainers can add, edit, or remove pieces to match the pace of the audience, and insert their own logo to make the training their own. Each package comes complete with an learner/instructor guide, student manual, PowerPoint slides, quick reference guide, and much more.
How to Use This Guide
Session One: Course Overview
Session Two: Defining Human Resources
The Basics of HR Management
Case Study: Expansion Staffing
Session Three: Performing a Skills Inventory
Session Four: Forecasting Techniques
Session Five: Job Analysis
Understanding Job Analysis
Performing an Analysis
Job Analysis Formats
Session Six: Identifying Job Competencies
Session Seven: Position Profiles and Job Descriptions
Preparing a Profile
My Position Profile
Session Eight: Do You Really Need to Hire?
Evaluate All Options
The Real Cost of Employee Turnover
Session Nine: Finding Candidates
Session Ten: Advertising Guidelines
Session Eleven: Screening Resumes
Using a Resume Screening Guide
Developing a Resume Screening Guide
Session Twelve: Preparing for the Interview
Session Thirteen: Conducting the Interview
History of the Interviewing Process
An Objective Interview
Basics of Behavioral Interviewing
Purpose of Behavioral Interviewing
Sample Behavioral Description Interview Questions
Developing Behavioral Description Interview Questions
The Critical Incident Technique
Creating a Critical Incident
Session Fourteen: After the Interview
Session Fifteen: Employee Orientation and Onboarding
Why Have Orientation?
How Did Your Orientation Rate?
Problems to Avoid
Planning the Orientation Program
Session Sixteen: Follow the Leader
Session Seventeen: Planning Training
The Training Cycle
Internal vs. External Training
Session Eighteen: Working With External Providers
Session Nineteen: Performance Reviews
Performance Review Problems
A Performance Management Checklist
Case Study: Who Will Be the Best?
Dissecting a Performance Review
Session Twenty: Attendance Management
The Cost of Absenteeism
The Case of Gretchen Washington
Dealing with Attendance Management
Session Twenty-One: Managing a Diverse Workforce
Dealing with Diversity
Your Experience with Pigeon Holes
Session Twenty-Two: Privacy Issues
Session Twenty-Three: Compensation and Benefits
The Role of Compensation and Benefits
Case Study: It’s Not You, It’s Me
Session Twenty-Four: Managing Disciplinary Issues
Session Twenty-Five: Terminating Employees
Letting Staff Go
Case Study: How to Fire an Employee?
Session Twenty-Six: Exit Interviews
Recommended Reading List
Pre- and Post-Assessment Answer Keys
Personal Action Plan
Our Learner/Instructor Guides are the core of each training course. They lay out the training in simple, easy-to-follow instructions. You can also customize the Learner/Instructor Guides in order to personalize your training.
Each Instructor Guide – for each course – is paired with a Student Manual that you can present to your participants. This customizable Student Manual gives each participant the student version of the course you will be learning/teaching.
Whether or not you choose to introduce exercises into your learning/training is up to you as the learner/facilitator. In case you want to do this we offer you an Exercise Workbook (also customizable) that is specific to the course you are offering.
Each course title comes with a Lab Workbook loaded with activities and exercises to practice and reinforce the learners’ understanding of the course objectives. Pre-made Sample Exercise Files are provided for use with the Lab Workbook so that you, as the learner/trainer, do not have to prepare activity working files.
The course is designed to give you everything you need for use in the classroom or workshop. This includes the PowerPoint versions of all the courses, prepared for you in advanced.
Quick Reference Guides are a favourite tool for learners/trainers to provide to their learners. Each Quest Reference Guide summarizes the most important elements in each course title down to two pages.
Files are provided for use with the Lab Workbook so that you, as the trainer, do not have to prepare activity working files.
Courseware from Our is designed to give you everything you need for use in the classroom or workshop. This includes the PowerPoint versions of all the courses, prepared for you in advanced.
Quick Reference Guides are a favorite tool for trainers to provide to their learners. Each Quest Reference Guide summarizes the most important elements in each courseware title down to two pages.