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Meeting Management – The Art of Making Meetings Work Course



Sitting through a long meeting where participants get side-tracked and issues don’t get resolved isn’t a good use of anyone’s time. With Meeting Management: The Art of Making Meetings Work, learn how to get results from a meeting, whether that involves solving problems, brainstorming, or sharing information.

Topics covered include: the basics for effective meetings; keys to productivity; the functions of a meeting leader; how to develop and practice techniques for handling counterproductive behaviors.

Our Meeting Management training materials are completely customizable, print-on-demand, and brandable. Learners/Trainers can add to and edit the materials or remove course content to meet their training objectives, along with adding their own logo, and printing what they need for each training session.

Course outline-

How to Use This Guide

Session One: Course Overview

Session Two: The Basics for Effective Meetings

Session Three: The Best and Worst of Meetings

Session Four: Holding Productive Meetings

Keys to Productivity

Case Study

Session Five: Preparing for Meetings

Session Six: Agendas

Setting an Agenda

In Order

Session Seven: Setting the Place

Session Eight: Leading a Meeting

Functions of a Leader

Making Connections

Your Role as Group Leader

Session Nine: Process and Content

Defining Process and Content

Rules of Work

Meeting Styles

Facilitation Skills

Session Ten: How to Control a Meeting

Dealing with Difficult People

Mix and Match

Session Eleven: A Plan for Success

Recommended Reading List

Post-Course Assessment

Pre- and Post-Assessment Answer Keys

Personal Action Plan

Learner/Instructor Guide

Our Learner/Instructor Guides are the core of each training course. They lay out the training in simple, easy-to-follow instructions. You can also customize the Learner/Instructor Guides in order to personalize your training.

Student Manual

Each Instructor Guide – for each course – is paired with a Student Manual that you can present to your participants. This customizable Student Manual gives each participant the student version of the course you will be learning/teaching.

Exercise Workbook

Whether or not you choose to introduce exercises into your learning/training is up to you as the learner/facilitator. In case you want to do this we offer you an Exercise Workbook (also customizable) that is specific to the course you are offering.

Sample Files

Each course title comes with a Lab Workbook loaded with activities and exercises to practice and reinforce the learners’ understanding of the course objectives. Pre-made Sample Exercise Files are provided for use with the Lab Workbook so that you, as the learner/trainer, do not have to prepare activity working files.

Powerpoint Deck

The course is designed to give you everything you need for use in the classroom or workshop. This includes the PowerPoint versions of all the courses, prepared for you in advanced.


Quick Reference Guide

Quick Reference Guides are a favourite tool for learners/trainers to provide to their learners. Each Quest Reference Guide summarizes the most important elements in each course title down to two pages.