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Sales Training – Overcoming Objections and Nailing the Sale Course

£199.95

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Corporate trainers are always looking for ways to help sales professionals overcome customer objections and convert them to a sale. In this one-day training workshop, Overcoming Objections to Nail the Sale, you will help participants work through objections effectively and convert those prospects to sales. You’ll help them plan and prepare for objections so that they can handle customer concerns, reduce the number of objections they encounter, and improve their averages at closing sales. Specific learning objectives include the following:

  • Identifying the steps in building credibility
  • Identifying the objections encountered most frequently and learning how to manage them
  • Using proven rebuttals that get the sale back on track
  • Learning how to recognize when a prospect is ready to buy

In this interactive training package you’ll find the following training material components: a detailed learner/instructor’s guide, student workbook, pre-assignment, assessments, pre-formatted slides, a template for your training advertisement, certificates, personalized action plan, and more. You can purchase and download this courseinstantly, or purchase it as part of a bundle. Let us know how we can help you to deliver!

Course outline-

How to Use This Guide

Session One: Course Overview

Session Two: Building Credibility

Session Three: Your Competition

Session Four: Critical Communication Skills

Active Listening

Powerful Questions

Session Five: Observation Skills

Session Six: Handling Customer Complaints

Session Seven: Overcoming Objections

What are Objections?

Attitude Check!

Pre-Assignment Review

Session Eight: Handling Objections

Universal Strategies

Specific Strategies

Session Nine: Pricing Issues

Session Ten: How Can Teamwork Help Me?

Session Eleven: Buying Signals

Session Twelve: Closing the Sale

Closing Techniques

Top Fifteen Activities That Make You Successful at Closing the Sale

Sell it to Me

Recommended Reading List

Post-Test

Pre- and Post-Assessment Answer Keys

Personal Action Plan

Learner/Instructor Guide

Our Learner/Instructor Guides are the core of each training course. They lay out the training in simple, easy-to-follow instructions. You can also customize the Learner/Instructor Guides in order to personalize your training.

Student Manual

Each Instructor Guide – for each course – is paired with a Student Manual that you can present to your participants. This customizable Student Manual gives each participant the student version of the course you will be learning/teaching.

Exercise Workbook

Whether or not you choose to introduce exercises into your learning/training is up to you as the learner/facilitator. In case you want to do this we offer you an Exercise Workbook (also customizable) that is specific to the course you are offering.

Sample Files

Each course title comes with a Lab Workbook loaded with activities and exercises to practice and reinforce the learners’ understanding of the course objectives. Pre-made Sample Exercise Files are provided for use with the Lab Workbook so that you, as the learner/trainer, do not have to prepare activity working files.

Powerpoint Deck

The course is designed to give you everything you need for use in the classroom or workshop. This includes the PowerPoint versions of all the courses, prepared for you in advanced.

 

Quick Reference Guide

Quick Reference Guides are a favourite tool for learners/trainers to provide to their learners. Each Quest Reference Guide summarizes the most important elements in each course title down to two pages.