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Workplace Harassment – What It Is and What To Do About It Course



Learners or Trainers involved in workplace harassment reaction and prevention will appreciate the depth and richness in this two day course, Workplace Harassment: What it is and What to do About it. This important course helps employers to meet their obligations in workplace harassment situations, and includes sessions on defining it, establishing workplace policies, the importance of managers’ support in an effective program, how to intervene, handling complaints, and more.

Our soft skills courses are designed for busy learners or trainers. Our course contains comprehensive training materials, including an instructor’s guide, student workbook, pre-formatted slides, and more. All of these tools are straightforward, customizable, and can be easily rebranded to support your training business. If you’re considering blended learning, or eLearning options, we have those too. Contact us or add this course to your shopping cart and get started right away.

Course outline-

How to Use This Guide

Session One: Course Overview

Session Two: Defining Harassment

What is Harassment?

Reasonable Man/Reasonable Woman

Session Three: Defining Sexual Harassment

What is Sexual Harassment?

Is This Harassment?

Session Four: The Purpose of Training

Session Five: Creating a Harassment Policy

Session Six: Other Prevention Strategies

Session Seven: Nipping it in the Bud

Your Role as a Manager

Making Connections

Session Eight: Protecting Yourself

Session Nine: What If It Happens to Me?

What Works and What Doesn’t?

Saying No

Session Ten: What If It’s Happening to Someone Else?

Session Eleven: Someone Has Filed a Complaint Against Me!

Session Twelve: Addressing a Complaint

Session Thirteen: Handling False Complaints

Session Fourteen: Mediation

Basics of Mediation

The Mediation Process

Session Fifteen: Investigating a Complaint

Setting up the Investigation

The Investigation Process

The Investigation Report

Session Sixteen: Making the Decision

Session Seventeen: Creating Solutions

Session Eighteen: After It’s Over

Session Nineteen: Skill Application

Task Preparation

Stage 1

Stage 2

Stage 3

Stage 4

Recommended Reading List

Post-Course Assessment

Pre- and Post-Assessment Answer Keys

Personal Action Plan

Learner/Instructor Guide

Our Learner/Instructor Guides are the core of each training course. They lay out the training in simple, easy-to-follow instructions. You can also customize the Learner/Instructor Guides in order to personalize your training.

Student Manual

Each Instructor Guide – for each course – is paired with a Student Manual that you can present to your participants. This customizable Student Manual gives each participant the student version of the course you will be learning/teaching.

Exercise Workbook

Whether or not you choose to introduce exercises into your learning/training is up to you as the learner/facilitator. In case you want to do this we offer you an Exercise Workbook (also customizable) that is specific to the course you are offering.

Sample Files

Each course title comes with a Lab Workbook loaded with activities and exercises to practice and reinforce the learners’ understanding of the course objectives. Pre-made Sample Exercise Files are provided for use with the Lab Workbook so that you, as the learner/trainer, do not have to prepare activity working files.

Powerpoint Deck

The course is designed to give you everything you need for use in the classroom or workshop. This includes the PowerPoint versions of all the courses, prepared for you in advanced.


Quick Reference Guide

Quick Reference Guides are a favourite tool for learners/trainers to provide to their learners. Each Quest Reference Guide summarizes the most important elements in each course title down to two pages.