Virtual Assistants For Doctors

A doctor’s work is hard enough without him having to handle appointment bookings, answering calls, replying to emails

and handling various administrative tasks of his office as well. This is where our Virtual Assistant service comes to the rescue.

Global Contact Centre has a team of professional, well-trained, and courteous virtual assistants that are capable of handling

your clinic’s daily administrative tasks at a fraction of the cost of an in-house employee

Benefits of hiring our Virtual Assistants

Cost effective

Get all your administrative tasks handled professionally at just a fraction of a cost of an in-house assistant. You no longer have to worry about bearing infrastructure costs that are attached with an in-house assistant as all the infrastructure and technology that is needed to perform the tasks will be provided to the Virtual Assistant by us. Hence, you get excellent service for an economical cost.

Call Forwarding

Your Virtual Assistant will route the relevant calls to you directly when there is a need. Our Virtual Assistants know that not every call is a priority and does not need your attention. They will handle all unnecessary calls but make sure that the ones that really matter get your attention. You get reduced burden and more efficiency.

Taking Accurate Notes

Your Virtual Assistant will take accurate notes and messages and will relay them to concerned parties. Now you never have to worry about missing any important messages from your clients. All your notes and details of meetings will be readily available with your Virtual Assistant for a quick reference and they will make sure that you or anyone else in your office gets the information they need when they need it.

Inbound Email Handling

Our Virtual Assistant not only handles calls but can also reply to emails received from patients and hospitals on a daily basis. Handling the email load that comes in on a daily basis can be a tiresome and time-consuming task. Being a doctor, you have better things to focus on that your emails. A virtual assistant handles all email communication with the utmost professionalism.

Delight Patients

Delight your patients by having their calls answered by our polite and courteous Virtual Assistants. Your patients are already distressed when they call you. They need someone who can listen to their concerns with empathy and care. Our Virtual Assistants understand how to handle calls from your patients and reply to their queries in a timely manner.

Customized Service

Our team works according to your schedule and operational hours. You pay only for the hours we work. You can keep track of the work your Virtual Assistant does using tracking software to ensure productivity. Our Virtual Assistants are also perfect to hire for seasonal work for which it may be difficult to find an in-house employee. Virtual Assistants give your clinic the operating flexibility it needs.